Cassandra Nakamura

Manager, Customer Insights

Thomson Reuters



Years of Experience:

I can speak:



Toronto, ON, Canada

Cassandra is currently Customer Insights Manager in the Legal, Tax & Accounting division at Thomson Reuters where she works with the Sales, Marketing and Product teams and contributes to the ideation and execution of initiatives that ensure that the voice of the customer in the Canadian legal industry informs and drives the organization's initiatives. She previously worked as Competitive Intelligence Analyst at Bennett Jones LLP, one of the largest law firms in Canada where she assisted with the development of tactical, strategic decisions to further the firm's business development initiatives. As an information professional with in depth research and analytical skills and experience in the Legal and Technology industries, she is passionate about turning information into intelligence in order to keep organizations proactive, collaborative and competitive.

Other Information

Honours Bachelor of Arts (HBA) in Art History, University of Toronto
Master of Information (MI), University of Toronto


Industry Knowledge:

Technology, Legal Services

Past Experience:

Bennett Jones LLP, Competitive Intelligence Analyst


Competitive Intelligence, Information Management, Strategic Planning, Qualitative and Quantitative Research and Data Analysis, Project Management, Relationship Management, Business Development, Sales Enablement